Location: Remote

Salary Range: $45,000–$50,000

About CookIt Media

There are a lot of talent agencies out there, but few that combine category expertise – food and food lifestyle – with deep industry knowledge and experience. We’ve been in this business for 10 years, but we never stop learning. It’s what we all love most about the industry – the daily twists, turns and trends that fuel its growth and demand we keep abreast of the changes.

At CookIt, we are food media veterans (our founder got her start in food magazines like Bon Appetit and Better Homes & Gardens) and content strategists who make expert content and storytelling the foundation of everything we do, from ambassadorships to campaigns to custom content.

We pride ourselves on partnering brands with the best and brightest in the industry. The talented individuals we work with have built dedicated followings on their expertise, creativity, and trustworthiness. They know great content and they know what their audiences want. When you work at CookIt, you become a part of their growth and success.

About the Role

We are seeking an experienced Operations Manager to oversee the systems and processes that power our team and create efficiency. This person will build scalable workflows and help drive the operational backbone of the agency.

Job Description

As CookIt’s Operations Manager, you’ll be a vital part of the agency’s day-to-day work — keeping our internal systems running smoothly, supporting our leadership and accounting teams, and ensuring our creators have what they need to thrive. This is an ideal role for a highly organized, proactive person who loves systems, thrives on efficiency, and enjoys wearing many hats.

Key Responsibilities

Operational Support

•  Manage day-to-day operational workflows
• Develop and refine SOPs for contracting, billing, and campaign execution
• Monitor KPIs, identify inefficiencies, and drive operational improvements
• Collaborate with accounting on budgeting, forecasting, and revenue tracking
• Evaluate and implement new tools or vendor platforms
• Support the EVP and CEO with administrative tasks, including scheduling, meeting coordination, and documentation
• Help organize and document team meetings and company offsites
• Assist with travel planning and other logistics as needed
• Partner with the CEO and EVP on strategic planning and growth initiatives

Team + Talent

• Coordinate new team and talent onboarding: Schedule kickoff meetings, assist with account set-up and gather key information (payment details, bios, assets, etc.)
• Maintain and update our shared calendars (team, roster, and CEO)
• Support the recruiting process by posting jobs, organizing interview schedules, collecting feedback, and tracking candidate progress

Systems & Processes

• Help maintain and organize CookIt’s internal tools and systems (Google Drive, Slack, July, etc.)
• Keep internal process documentation up to date and easy to access
• Support training sessions or how-to guides for staff on key tools and processes
• Surface inefficiencies or blockers and propose improvements

Finance & Admin Support

• Act as the internal point of contact for our accounting team, ensuring smooth communication and timely follow-through
• Help track invoices and accounts receivable: send reminders, update trackers, and ensure accurate documentation
• Monitor shared budget and expense reports, flagging discrepancies or delays
• Assist with reporting, trackers, and internal performance metrics

• 1–3 years of experience in operations, coordination, or administration (agency or creator experience is a plus)
• Extremely organized, reliable, and detail-obsessed
• Strong communicator who thrives in a collaborative, fast-paced environment
• Comfortable juggling multiple priorities and shifting deadlines
• Tech savvy and quick to learn new tools (familiar with Google Suite, Slack, Airtable/Asana, July, etc.)
• Energized by supporting others and building systems that make people’s lives easier

What Success Looks Like (First 90 Days)

• You’re fully up to speed on our systems and tools, able to support the team with confidence
• New hires and new talent are onboarded smoothly and on schedule
• Invoices, payments, and financial trackers are accurate and up to date
• Internal documentation is organized and easy to navigate
• The EVP and CEO feel supported and informed, with meetings, calendars, and projects running smoothly